At hottmess.in, we strive to ensure that your orders are delivered in a timely and efficient manner. This policy outlines our shipping and delivery practices, and by placing an order with us, you agree to the terms stated below.

1. Shipping Locations

We currently only ship to the India and select international locations. Please note that we do not ship to P.O. Boxes or military addresses.

2. Processing Time

Orders are processed within 1-3 business days after payment is received. Processing times may vary during peak seasons.

3. Shipping Methods and Costs

We offer the following shipping options:

• Free Shipping
• Standard Shipping (5-7 business days): ₹ 85

4. Free Shipping

Free standard shipping is available on orders over ₹4000.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can track your order on our website under the ‘Order Status’ section.

6. Delivery Time

Delivery times vary depending on your location and the selected shipping method. Please allow extra time for deliveries during holidays or extreme weather conditions.

7. International Shipping

International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Delivery times for international orders may vary depending on customs clearance.

8. Damaged or Lost Items

If your item arrives damaged, please contact our customer service within 7 days of receipt with photos of the damage. For lost packages, please contact us within 30 days of the shipment date.

9. Changes to the Policy

We reserve the right to update this policy at any time. Changes will be posted on this page, and you will be notified via email for any significant updates.

10. Contact Information

For any questions or concerns regarding our shipping and delivery policy, please contact us at sales@kustomkraftcompany.co or +91 8948310568.

Thank you for shopping with hottmess.in!